Refund and Returns Policy

Last updated: May 2, 2025

Returns:

• 30-day return window
• Items must be unused and in original packaging
• Email contact@vidabikes.store to request a return

Refunds:

After item inspection, refunds go to original payment method in 5–10 business days.

Exchanges:

We replace defective or damaged items.

Non-returnable Items:

• Gift cards
• Digital products
• Customized items

Shipping Costs:

Customer pays unless item is defective.